1. Simply search through our database of amazing furniture values (click here to get started).
2. When you find an item you like, click the "Add to Shopping Cart" button.
3. You will be taken to our shopping cart. From here, you can modify the number of items, continue shopping, or initiate the check out process.  You can always remove items later if you change your mind.
4. The shopping cart will request the zip code where the item(s) will be shipped.  We use this information to calculate tax and shipping costs.
5. Check Out Options:
• Express Check Out.  This feature is available if we are able to calculate your tax and shipping costs.
  • Click the "Check Out" button on our shopping cart to proceed to our secure order form.
  • Please complete this form and click the "Continue" button at the bottom of the page.
  • Since you will be informed of all costs associated with your order, submitting your order to FurnitureBuzz will be considered your final authorization for the charges.
  • We will begin processing your order as soon as we receive it.
• Regular Check Out.  If we are not able to calculate your tax and shipping costs, you can obtain a manual shipping quote (no obligation).
  • Click the "Get Quote" button on our shopping cart.  You will be taken to a page which allows you to enter the destination information for your items.  We will respond within 24 hours with an email that details all charges associated with your order.  If you are satisfied with the charges and would like to complete the purchase, you can go to our Order Center or click the link provided in the shipping quote email.  At this point, you can initiate the check out process.  If you are not satisfied with the shipping costs, no action is required on your part. Your order will terminate automatically.
• As soon as your final authorization is received, your order will be processed and your items shipped in accordance with the time lines outlined for each item.  As you know, shipping times can vary greatly.  We will contact you by email if there are any known delays in the processing of your order.

FurnitureBuzz is committed to protecting your privacy and has created this statement to outline our approach in this regard. The following discloses the information gathering and dissemination practices for our web sites. If you have any concerns, comments or complaints, please let us know.

Information We Collect...
We collect general information as you browse our site to help us diagnose problems with our server, administer our web site, and analyze broad demographic information about our visitors. The following information is obtained:

• IP Address - We use IP addresses to measure site traffic and help provide relevent shopping experiences. Your IP address is not linked to your customer information.
• Referral Site - If you come to our site via a link, the location of the referral is captured. This is to help us know where our customers come from.
• Browser Type - This information is captured to help us optimize our site to match the latest technology used by our customers.
• Movements through our site - We keep track of the pages you visit to help us provide a more personalized and relevant shopping experience.

In addition, our site uses an order form for customers to request products. This order form allows us to obtain contact information (email, address, & phone number) and payment information (credit card number). This information is used to confirm your order and respond to any questions you may have. Where required, we also share this information with certain intermediaries (freight companies and furniture manufacturers) strictly to process and ship your order. FurnitureBuzz does not sell, rent or loan information regarding its customers to any third party.

Customer Surveys...
To improve our services to you we may from time to time request some of our customers to complete a voluntary survey. Survey answers are confidential. If you do not wish to participate is a survey, simply decline to participate when asked.

Cookies...
Our site uses "cookies" to keep track of your current shopping session. For more information about cookies, click here.

Correspondence From Us...
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to our web sites.

We provide our customers with the ability to be removed from our mailing list and to cease receiving all communications from us. To do so, follow one of the following steps:

1. Reply to the email received from FurnitureBuzz and type "UNSUBSCRIBE" in the subject field.
2. Contact Us and request to be removed from our mailing list.

Contacting Us...
If you have any questions about this privacy statement, the practices of this site, or your dealings with FurnitureBuzz, you can contact us at:

FurnitureBuzz
5 Mall Terrace
Savannah, GA 31406
1-888-600-8457

FurnitureBuzz takes credit card information security seriously. We have implemented a variety of technical and procedural controls to ensure transactions on our site are private and protected.

Secure Socket Layers (SSL)
To ensure information you provide online is secure during transmission, FurnitureBuzz employs leading edge, encryption technology and Secure Socket Layers (SSL) while processing personal information supplied by you. These controls are certified by VeriSign, a leading internet security company.

To ensure the maximum protection available, we advise that you download the latest version of your browser. To assist you, we've provided links below for the current most popular browsers (we recommend Internet Explorer).

1. Ship the item(s) prepaid ^* and insured to:
   
   FurnitureBuzz Returns
   5 Mall Terrace
   Savannah, GA 31406
   
   
2. Use a copy of your sales receipt as a packing slip.
   
   
3. Be sure to indicate your preference for an exchange or refund.

• Shipping and handling charges are not refundable.
• Gift certificates cannot be refunded.
• We cannot accept C.O.D. packages.
• Most refunds are processed within a day or two of receipt.
• ^* For merchandise returns that have not been shipped prepaid, the return shipping cost will be deducted from your refund.