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Ten (10) Year Warranty Amisco's Toll Free Service Line: 1-800-361-6360
Customer Service Hours: Monday to Friday, 8:30am to 4:30pm (US EST) Amisco hereby warrants for a period of ten (10) years, the welding and metal structure of it's products in favor of the original retail purchaser against defects in material and workmanship in normal use under the conditions for which they were intended. Among other things, this warranty excludes decorative features, mattresses, support panels for mattresses, seats and other accessories. This warranty does not apply to defects resulting from commercial or institutional use, from improper use, care or assembly, from unauthorized repair or alteration or from negligence. Under this warranty, Amisco will, at it's discretion, repair or replace the defective part at no cost except for transportation, handling and shipping costs which will be charged to the purchaser. The replacement parts are included in this warranty for the remainder of the original warranty period. This is a limited warranty, any defect not specifically covered herein is excluded. Where allowed under the law, Amisco disclaims liability for all special, incidental and consequential damages. All warranty claims must be sent in writing to Amisco together with the original or photocopy of the original purchase receipt. Defective merchandise may not be returned until receipt of Amisco's written authorization and shipping instructions are given. Amisco reserves the right to replace merchandise deemed defective with similar merchandise of same value if original merchandise is no longer available. Amisco's unique finishes assure you that no two pieces will ever be identical since through these finishings you are able to see details such as welding lines, sanding and other techniques bearing the touch of Amisco's many skilled metal craftsmen. A certain amount of discoloration of the steel in various spots is a natural occurrence in this process and should not be considered a defect.
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