FurnitureBuzz - Featuring home and office furniture by Sauder, Bush, O'Sullivan, Powell and more!
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All Furniture | Shipping and Ordering

Shipping and Ordering

How do I place an Order?
Ordering from FurnitureBuzz could not be easier!

The fastest and easiest way to order is to complete our secure Online Order Process.
  1. Simply search through our database of amazing furniture values (click here to get started).
  2. When you find an item you like, click the "Add to Shopping Cart" button.
  3. You will be taken to our shopping cart. From here, you can modify the number of items, continue shopping, or initiate the check out process.  You can always remove items later if you change your mind.
  4. The shopping cart will request the zip code where the item(s) will be shipped.  We use this information to calculate tax and shipping costs.
  5. Click [Checkout] and the site will guide you through the checkout process.
  6. Your order will be processed and your items shipped in accordance with the time lines outlined for each item.  As you know, shipping times can vary greatly.  We will contact you by email if there are any known delays in the processing of your order.

We will, of course, also be more than happy to assist you by telephone if you do not desire to complete your order online.  Call us at 1-888-600-8457.
Payment Options

FurnitureBuzz.com accepts Visa, MasterCard, American Express and Discover/NOVUS. Checks and Money Orders are also accepted when arrangements are made through our Sales Department.  Our friendly sales representatives can be reached toll-free at 1-888-600-8457 during our regular business hours of 9AM - 6PM ET (Monday - Friday).


After making arrangements through our Sales Department, Checks or Money Orders can be mailed to:

FurnitureBuzz.com Sales
5 Mall Terrace
Savannah, GA 31406

Cookies
To function properly, the FurnitureBuzz web site requires that your browser accept cookies.

What are cookies?

Cookies are files containing bits of text information which our server sends to your computer and visa versa (exactly like all other information you receive when surfing the net, except it is not displayed).  This allows our server to communicate with your browser and keep track of your unique shopping selections.  The text information on your cookie correlates with the unique session number assigned to you when first accessing our site.

Cookies are harmless. Cookies are small strings of text and nothing more.  They are not capable of doing anything malicious to your computer, and cannot be read by any site other than the site which originally delivered the cookie.  Cookies do not contain any information retrieved from your computer, they only contain information supplied by you regarding your specific visit to the site sending the cookie.

How we use Cookies

In order to provide our customers with the ablity to effectively access our vast database of amazing furniture values, we developed our site using Microsoft's Active Server Page Technology (ASP).  One of the benefits of using ASP is that we are able to temporarily store information about your visit (i.e. items in your shopping cart...) on our server.  This is far more efficient than passing information back and forth over the internet between our server and your browser.

To keep track of your selections and items, a unique session number is assigned every time you access our site.  Then, by using cookies, ASP keeps track of the selections you've made and items you have added to your shopping cart based on the unique session number assigned to you.

Sales Tax
We do not charge sales tax unless your merchandise is shipped to Georgia.
How do I cancel an order
There is no charge for cancellation as long as you cancel your order before it has been produced and/or shipped. If the product has been shipped, you will be responsible for all inbound and outbound shipping charges. These charges will be deducted from your refund. Cancellations or returns must be authorized in advance by calling FurnitureBuzz at 1-888-600-8457.
Volume Discounts
Volume discounts are often available for large orders. If you are considering a large order, FurnitureBuzz would like the opportunity to provide you with a specialized quote.

Please contact our Sales Department at 1-888-600-8457 (9AM - 6PM ET, Monday - Friday) or send an email to VolumeDiscount@furniturebuzz.com.
How will my order Ship
Orders typically ship using one of the fowolling methods: FedEx, UPS or Common Carrier
FedEx and UPS
FedEx or UPS will deliver your merchandise to your home or business and place it at the front area/front door of your office or home. Since FedEx and UPS both have weight and size restrictions, heavy and/or oversized orders are shipped via common carrier.
Common Carrier
Heavy and/or oversized orders are shipped via common carrier. With Common Carrier Delivery, the truck driver may ask for your assistance in unloading the large and/or heavy furniture from the rear of the truck. The delivery drivers travel alone and occasionally request this assistance to avoid damage to the merchandise. In addition, Common Carrier Delivery does not include delivery inside your home, apartment, or office.

If you require inside delivery, our shopping cart will give you the option to purchase the Common Carrier’s “inside delivery” service (for an additional charge which is usually $50). With this service, the truck driver will bring the item(s) into your first floor home, office, or apartment. If you require delivery to the second floor (or higher), please call us at 1-888-600-8457 to verify that this service is available in your area.
Note: At FurnitureBuzz, our goal is to find the lowest price to ship products to our customers. Shipping cost is based on the total weight of your order and your "ship to" address. Typically, multi-item purchases will significantly reduce the per-item shipping charge. To ensure you are receiving the most economical shipping cost available, we look at each order on an individual basis.
When will my order Ship
We try our best to get orders shipped from our warehouses within 2-3 business days. Items that do not ship that quickly are identified as such on the description page of that item. For example, the item might indicate "Ships in 7 days."

Shipping time also depends on your proximity to the warehouse the merchandise shipped from. As shipping times do vary greatly, please allow adequate time for delivery before contacting our customer service department.

The information shown here and the shipping times mentioned throughout our web site is only a guide. We cannot guarantee shipping times.
Shipping to a PO Box, APO or FPO address
Unfortunately, none of the shipping companies used by FurnitureBuzz deliver to PO Box, APO, or FPO addresses. As a result, we do not ship to PO Box, APO, or FPO addresses at this time
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